1. Warranty Coverage

Homoli.xyz provides a warranty for the following products and services:

• Wedding Decorations and Party Supplies: All products are covered against defects in materials or workmanship for [X] days after purchase.
• Custom Orders: Custom-made items are covered under a limited warranty for [X] days, as long as the item was produced according to the specifications provided by the customer.
• Event Planning Services: Any event planning services provided by Homoli.xyz are covered under a service satisfaction guarantee, where issues can be addressed within [X] days of the event.

2. Warranty Claims

To submit a warranty claim, please contact us via email at admin@homoli.xyz within the specified warranty period. Include the following details:

• Order number
• A clear description of the defect or issue
• Photos of the defective product (if applicable)

Our customer service team will review your claim and, if the issue is found to be covered by our warranty, we will offer one of the following remedies at our discretion:

• A replacement product
• A repair of the defective item
• A refund for the purchase price of the product or service

3. Exclusions

The warranty does not cover the following:

• Damage caused by misuse, abuse, or accidents after the product has been delivered.
• Normal wear and tear, or any damage resulting from improper care or handling.
• Products that have been altered or customized by the customer in a way that is not in accordance with our original design or specifications.
• Any issues caused by third-party vendors or services.

4. Return and Refund Policy

If a product is found to be defective and is covered by our warranty, we will arrange for a return of the product and a full refund or replacement. Returns must be made within [X] days of receiving the product, and the product must be in its original condition.

5. Limitation of Liability

To the fullest extent permitted by law, Homoli.xyz’s liability under this warranty is limited to the repair, replacement, or refund of the product or service. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

6. Customer Support

If you have any questions or concerns regarding our warranty policy, please do not hesitate to reach out to us at admin@homoli.xyz. Our customer support team is here to help you.

Thank you for choosing Homoli.xyz for your wedding and event needs. We strive to provide the best products and services to ensure your special day is perfect.